Contact Us

We actively evaluate our services with the aim of providing you and your pet with the best experience possible. So please contact us with your suggestions, questions and concerns, or any other comment you’d like to share with us.

For Reservations & Lodging Information:

Phone: (407) 396-6031
Fax: (407)-397-9201
E-mail: pet@basspetmotel.com

Hours of Operation

FRONT DESK HOURS:
7 AM - 6 PM - Monday - Friday
8 AM - 12 Noon - Saturday and by Appointment
9 AM – 11 AM Sunday and by Appointment.

Ask about our late pick-up/drop-off times and emergency boarding available. Come rain or shine, 365 days per year, we always have staff here caring for our furry guests. However, during select holidays we give our front desk staff time off to be with their families. Therefore our lobby is only available by appointment for the following holidays: New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving Day, and Christmas.

Call us today or provide us with your contact information and we will contact you within 24 hours to help you customize a fun stay for your pet!

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